Support forms
Firmware Download Section
Here you can find all the files and information you need to update your device to the latest version. It is important to us that you always have the best possible user experience with our products. Our download are is designed to give you quick and easy access to the latest firmware. We are always available to help you get the most out of your devices.We therevore invite you to visit our download area to discover and download the latest firmware.
To access the firmware download section, you need a MySofting account. Don’t have an account yet? Register now.
Software
XpertCentral
Centralized Data Collection
XpertCentral is the new data processing software for the NetXpert XG2 series (additional device series will follow). With XpertCentral, users can now efficiently manage measurement data from NetXpert XG2 devices and generate professional PDF reports. The software helps users optimally organize and securely store the large volume of measurement data that accumulates over time.
eXport Software
Manage your cable measurement data optimally – with eXport Software
Never lose track: With eXport software, you can automatically process your measurement and OTDR data, control predefined measurement plans and avoid incorrect settings with convenient recertification. Ideal for on the go or in the office – efficient, clear, ready to use.
Warranty Programs
XpertCare
Maximise the availability and service life of your WireXpert
With the XpertCare support program, you get much more than just a warranty: annual calibration, priority repair with loaner equipment and replacement of worn components – for maximum operational reliability and minimum downtime.
Inspection PLUS
Regularly calibrated – warranty included
With Inspection PLUS, you receive all the services of the annual inspection – plus a free warranty extension of one year, provided that recalibration is carried out on time. For greater reliability, predictable costs and maximum operational protection for your WireXpert.