New automated RMA process - now immediately available 24/7
We have professionalized our customer contact and developed a new RMA contact form. Users of our products can fill out this form digitally for complaints and returns. The processes are fast and effective. Our team responds promptly and on a case-by-case basis.
The new automated RMA process offers you many advantages:
- You can start the RMA process directly without contacting us by phone or email
- The form is available immediately and at any time
- The RMA number is created right away online - waiting times are eliminated
- The RMA accompanying document including the RMA reference number will be sent straight off by confirmation e-mail
- The device can be sent in immediately
- As a result, we offer you shortened administration and turnaround times for service cases
Click here to get directly to the online forms: